List equipment

LotLoop legal

Marketplace Terms

Version 2026-08-21 · Effective 21 August 2026

These terms govern business use of the LotLoop managed equipment marketplace.

1. Business users only

LotLoop is intended for people acting wholly or mainly for business purposes. A user must have authority to act for the named business and must provide accurate information.

2. LotLoop's role

Unless a listing expressly states otherwise, LotLoop operates the marketplace workflow but is not the seller. The seller—not LotLoop—owns and supplies the equipment. Publication is not a valuation, guarantee, technical inspection or endorsement.

3. Seller obligations

4. Buyer obligations

5. Purchase requests and contracts

A fixed-price buyer reserves the available quantity and continues to payment immediately. Negotiable and POA listings retain the existing offer, enquiry and quote process, with stock reserved after acceptance. The buyer and seller remain responsible for the sale contract and any additional agreed terms.

6. Payment and fees

LotLoop shows the complete all-in buyer price before an order is placed and sends that same total to Stripe Checkout. The internal breakdown records the seller amount, applicable VAT, LotLoop commission and the Buyer Service Fee separately. As a temporary launch promotion, LotLoop commission is 0% for the first three months from LotLoop's official public launch date, ending 10 November 2026. After that promotional period, the standard LotLoop platform commission is 3%. Any commission change applies only to future transactions after the new price is displayed to users. This 0% commission promotion is separate from LotLoop's no-upfront-listing-fee policy, which is not time-limited. LotLoop commission is also separate from the Buyer Service Fee described below: the Buyer Service Fee is not commission and is charged during the promotion. In addition to the seller's equipment amount and any applicable transport or LotLoop commission, LotLoop charges a Buyer Service Fee for providing and supporting the managed marketplace transaction. The Buyer Service Fee applies to every completed marketplace order regardless of the payment method used. It is LotLoop's own service charge and is not represented as a card surcharge or as the exact fee charged by Stripe or another payment provider. Stripe's hosted checkout creates the buyer charge on LotLoop's platform account. LotLoop accepts supported UK and international payment cards and charges in pounds sterling. The complete buyer total shown before checkout is the amount LotLoop charges. The seller's equipment amount is transferred through Stripe Connect only after collection or delivery has been verified by buyer confirmation, a private collection code, or documented evidence reviewed by LotLoop. A collection code is the six-digit code LotLoop issues to the buyer, and it is used in two ways. On a personal collection, the buyer presents the collection code to the seller at the collection. On a buyer-arranged courier, the buyer gives the collection code to the courier the buyer has authorised, and that courier presents it to the seller at the physical pickup. In both, the seller enters the code, and successful verification confirms an authorised handover and permits release of the seller's payment. A later confirmation of receipt or delivery by the buyer does not control, release, block or gate the seller's payment on either of them. After a verified pickup, risk involving the courier the buyer chose passes to the buyer in accordance with these Terms. Seller-arranged delivery and LotLoop-arranged transport have no collection code: on those the transfer is released by the buyer's confirmation of receipt or by documented evidence reviewed by LotLoop instead. A seller's own dispatch update never releases payment. LotLoop does not receive or store card or bank details. This delayed-transfer process is not an escrow service or escrow account. Refunds, disputes and chargebacks remain subject to the sale terms, applicable law and Stripe's processes.

7. Verified insolvency membership

As part of the same launch promotion, LotLoop Liquidation membership is free for the first three months from LotLoop's official public launch date, ending 10 November 2026. The promotion waives the membership fee only. You must still submit a professional verification application and be approved by LotLoop before the verified badge and liquidation listing access are granted, and membership never grants access to LotLoop's administrator controls.

An approved firm activates membership by completing Stripe Checkout. A payment card is collected and saved at activation, and the subscription starts at that point. Nothing is charged for the membership before the end of the introductory period on 10 November 2026 — the introductory period ends on the same date for every member, whenever they were approved, so activating later does not start a fresh free period of its own.

The first membership payment of £49 is taken on 10 November 2026, and £49 per month is charged monthly after that until you cancel. Payment is taken automatically by card through Stripe. LotLoop is not currently registered for VAT, so no VAT is charged or added to the membership fee. You can cancel renewal online at any time from your account — no further payment is taken, and your membership, badge and listing access continue until the end of the period you have already paid for. You can resume before that date to keep membership running without a gap.

Membership fees already paid are non-refundable and no credit is given for a partially used billing period. Members may cancel renewal at any time; no further renewal payment will be taken and access continues until the end of the current paid period. This does not affect any refund due by law or for a confirmed duplicate or incorrect charge. If LotLoop ends the service without member fault, an appropriate refund for the unused paid period will be provided.

A verified insolvency seller badge means LotLoop manually matched the supplied practitioner, firm and appointment evidence and that the membership subscription is active. It does not guarantee title, condition, value, appointment scope or the outcome of a transaction. Members must remain authorised for every asset they list. Membership does not provide access to LotLoop administrator controls.

LotLoop may suspend or revoke verified insolvency membership if professional or appointment evidence can no longer be confirmed, required periodic re-verification is not completed, or these terms are breached. If membership ends for any reason, the verified badge and permission to publish new liquidation listings are removed and existing liquidation listings are removed from public browsing; they are kept on file and reappear automatically if membership is reactivated. Any order already placed and paid for continues to be fulfilled as normal.

8. Transport

A transport request is not a booking. The appointed transport provider's identity, quote, insurance, exclusions and terms must be confirmed before collection.

9. Suspension and reporting

LotLoop may pause, reject or remove listings, orders and accounts where information is incomplete, misleading, unsafe, unlawful or inconsistent with these terms.

10. Complaints and disputes

Contact hello@lotloop.co.uk or telephone 0330 133 5472 with an order reference and a clear description of the issue. Buyer and seller remain responsible for resolving disputes arising from their sale contract.

LotLoop is operated by LOTLOOP LTD, a company registered in England and Wales with company number 17374801, registered office UNIT 1-3 ARLEY INDUSTRIAL ESTATE COLLIERS WAY, ARLEY, COVENTRY, CV7 8HN, ENGLAND.